When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
Call +1-866-476-1348 Now
What "specialized" actually means for exterior waterproofing at our company — not a marketing word, a set of specific practices.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Local crews understand your region's soil composition and typical frost depth, both of which affect excavation planning.
No surprise charges for unexpected utility lines or rock encountered during excavation — those are flagged and discussed before proceeding.
Drainage board installed over the membrane channels water down to the footing drain rather than letting hydrostatic pressure build against the wall.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
Drainage board goes over the membrane to create a channel for water to travel down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
A footing drain intercepts groundwater at the base of the foundation and carries it away via gravity or a connected sump system before it can build pressure against the wall.
We regrade the perimeter to direct water away from the structure and coordinate downspout extensions as part of a complete exterior fix.
We install window well drains tied into the footing drain system, plus a clear cover to reduce debris accumulation.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Active pooling against the foundation is flagged for priority scheduling.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
Utility locates are scheduled ahead of excavation as standard practice, not an afterthought.
We document the completed system with photos before backfilling, so you have a record of exactly what's below grade.
Real feedback from Westport-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Westport customers ask us before booking exterior waterproofing service.
Our exterior waterproofing crews cover Westport and the surrounding Westport, NC service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Not certain whether exterior waterproofing reaches your property? Call +1-866-476-1348 and dispatch can confirm immediately.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
